Japanese Connection Inc › Review by Bill S. | Owner/Founder, Information Technology and Services company
Mar 01, 2010
Description of experience
- Services provided:
- Automobile Repair & Service, Car Alignment Service, Tires, Wheel Alignment
- Approximate price paid for this service:
- Lots (it's been 30 years).
- Primary contact at the vendor:
- Kraig Hermes
- Comments:
Brief description of the work done:
They have serviced my Honda and Acura cars for thirty years from oil changes to major engine work.
Positive experience with this vendor:
I have been a customer of Japanese Connection since 1980. I began using their services as a result of unsatisfactory service (couldn't trust them) from a dealership service department and a personal recommendation. I have found over these years that my trust in their advice has been the primary reason for continuing with them. They offer a fair price, no bull, and friendly, competent service.
Negative experience with this vendor:
None that I know of.
Detailed ratings
(8) (0)- Quality of service or product:
- Quality was as promised / as expected.
- Vendor understood my needs.
- Vendor was flexible when presented with reasonable changes.
- Price / Value:
- Price was competitive.
- Quote was accurate and I was able to anticipate the actual price paid.
- Customer service:
- Vendor was proactive in resolving issues.
- Responsiveness:
- Vendor returned calls, emails, etc. in a reasonable amount of time.
- Timeliness:
- Vendor completed service on time or early.
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